How long does it take for you to complete my order?
There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.
What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you via email or printed on paper which can be viewed at our shop or delivered to you in person. On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
Why do I need to look at a proof?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
Do I still need to approve a proof if provided on disk?
It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing technologies subject to potential error. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
How do I go about getting an cost estimate from you?
We have provided a convenient website form if you wish this 24/7 option. We typically respond during the next business day less holidays. Otherwise, the best way to ensure that we get all the information necessary to provide an accurate quote, give us a call and talk with one of our customer service representatives or simply stop by.
